SUPPORT CENTER

Frequently Asked Questions

Find quick answers to common questions about our dedicated servers, VPS hosting, and services. Can't find what you're looking for? Contact our support team.

Valebyte is a premium dedicated server and hosting solution provider offering reliable, high-performance server options in 120+ global locations. We specialize in enterprise-grade hardware with fast deployment and 24/7 technical support.

  • 120+ global data center locations
  • Enterprise-grade hardware
  • 24/7 technical support
  • Fast server deployment

Using Valebyte to find the best server is simple:

  1. Browse our server catalog or use filters to narrow down your search
  2. Compare specs, prices, and locations from different providers
  3. Click on a server to see detailed specifications
  4. Use the 'Compare Prices' feature to see alternatives
  5. Click 'Go to Provider' to visit the hosting provider's website
  6. Complete your order directly with the provider

Tip: Use our filters to find servers by location, CPU, RAM, or storage type.

Yes, Valebyte is completely free to use! Here's how our business model works:

  • We aggregate server offers from multiple hosting providers
  • When you click through to a provider and make a purchase, we may earn a small affiliate commission
  • This commission comes from the provider, not from you - you pay the same price
  • Our goal is to help you find the best deals, which benefits everyone

We strive to provide unbiased comparisons regardless of commission rates.

Dedicated server hardware upgrades are limited due to the physical nature of the infrastructure. However, we offer several options:

Additional Services: Add extra IP addresses, DDoS protection, or backup services
Software Upgrades: Update your operating system and installed software
Server Migration: Move to a higher-spec server in the same location
VPS Alternative: Consider our VPS hosting for more flexible scaling options

Here are some tips to find the best server deal:

  • Use our filters to narrow down by location, CPU, RAM, or storage
  • Sort by price to see the cheapest options first
  • Check the 'Compare Prices' page to see alternatives for similar specs
  • Consider locations near your target audience for better latency
  • Look for NVMe storage if you need faster disk performance

We provide comprehensive 24/7/365 technical support through multiple channels:

Support Tickets

Average 30-minute response time

Live Chat

Fast assistance for urgent issues

Phone Support

Direct line for critical emergencies

Knowledge Base

Comprehensive documentation

Our support covers hardware issues, network troubleshooting, and basic OS assistance.

Feature VPS Dedicated
Resource Allocation Shared physical hardware Entire physical server
Performance Good for most applications Maximum performance
Scalability Easy vertical scaling Fixed hardware specs
Cost More affordable Higher investment

We support a wide range of operating systems:

Linux Distributions
  • • Ubuntu 20.04, 22.04 LTS
  • • CentOS 7, 8
  • • Debian 10, 11
  • • Red Hat Enterprise Linux
  • • Fedora Server
  • • openSUSE
Windows Server
  • • Windows Server 2019
  • • Windows Server 2022
  • • Windows Server Core
Other Systems
  • • FreeBSD
  • • Custom ISO installations

All operating systems can be reinstalled at any time through your control panel.

Still have questions?

Our technical support team is available 24/7 to help you with any questions or issues.

Contact Support Live Chat